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Maui Downhill Online Cancellation,
No Show and Refund Policy
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If you have decided to cancel your reservation
or need to re-schedule, please call our
24 hours reservations 1-800-535-BIKE or
our local office at 808-871-2155.
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- All tour cancellations must be made 5-days prior to the tour date.
- Any cancellation within a 5-day period of the scheduled tour date, is subject to a $50 cancellation fee per person.
- You may re-schedule based on availability, 48-hours notice is required.
- No refund will be issued if you cancel a re-scheduled tour.
- There will be 100% charge for No Show (If you do not show up for the scheduled tour, no refund will be issued).
Store items can be returned for store credit, no cash or credit refunds.
If you have further inquiries, you may write to:
Maui Downhill
199 Dairy Road
Kahului, Maui, HI 96768
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