Call Us Today! 808-871-2155
Open 7 am - 5:30 pm (Hawaii Standard Time)

Online Cancellation, No Show and Refund Policy

If you have decided to cancel your reservation or need to re-schedule,
please call our reservations toll free 800-535-2453 or our local office at 808-871-2155.

- All tour cancellations must be made 5-days prior to the tour date.
- Any cancellation within a 5-day period of the scheduled tour date, is subject to a $50 cancellation fee per person.
- You may re-schedule based on availability, 48-hours notice is required.
- Tours cancelled within 24 hours from scheduled tour date will result in a FULL CHARGE.
- No refund will be issued if you cancel a re-scheduled tour.
- There will be 100% charge for No Show (If you do not show up for the scheduled tour, no refund will be issued).
- Store items can be returned for store credit, no cash or credit refunds.

If you have further inquiries, you may write to:
Maui Downhill - 201 Dairy Road - Kahului, HI 96768

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